Would you like to improve staff retention?

Book your free strategy session to find out how.

Do you want build an engaged, loyal and committed culture?


Of course you do… but the real question is, 'why hasn’t it happened yet?'

There are countless employee engagement tactics and strategies out there, but unless you can get everyone on board (and we mean everyone), your energy might be wasted.

Sound familar? Plenty of ideas, lots of plans and actions, but no permanent results.

Sometimes it just feels like you’re going through the motions.

So where do you start?

Even we don’t focus on everything. Why? Because it’s nearly impossible.

But we’re still able to get results like no one else, because we’ve figured out a strategy that gets to the heart of the problem.

That means solutions are simple, effective and usually permanent.

Would that be something you could use?

How do the numbers stack up?

A luxury 5 star independent hotel charged us to implement a new culture and empower leadership after a sudden operator change.

After we finished, they recorded annual staff turnover 47.8% lower than the industry average*.

According to a Cornell study, hospitality staff turnover typically costs $5,864 per employee. By those metrics, employee turnover at that 5 star ended $1.7m lower than the average.

 *According to the Bureau of Labor Statistics, the hospitality sector in the US has an annual turnover rate of 73.8%,

You see - the one thing we've mastered at The MindSmith Group is creating simple, hospitality engagement programmes that deliver effective results.


“Simon is a great trainer and presenter. His solid coaching style give you an easy understanding of seemingly difficult subjects. His approach is grounded and yet humorous. Simon has the magic of communication with others.” Eva Kwong
“Simon engages his audience from the outset with his personable manner. He is a captivating speaker and trainer who clearly has a profound knowledge. He presents in a way that makes change irresistible.” Georgie Macs

Step 1

Start by clicking below. You’ll see our calendar to book a call. Do that now.

Your initial call will be between 30 and 45 minutes. This is where we really begin working to figure out exactly what you need and how to make it happen.

At that point, if we each think we’re a good fit for each other and you see the value in working together, great. We'll talk and see if we are able to take you on as a client. If either you or we don't want to move forward, that's fine too.

Worst case? You would have received some great advice on what is the best course of action for you to take immediately.

Do this now

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